OneUpAI - AI Automation Solutions
Legal Information

Terms of Service

Last Updated: October 11, 2025

Welcome to OneUpAI ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website www.oneupai.com and any related content, training materials, AI tools, software, or services (collectively, the "Services").

By using our Services, you agree to these Terms. If you do not agree, you may not access or use the Services.

1. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our Services. By accessing the Services, you represent that you meet this requirement and that any information you provide is accurate and complete.

2. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

  • Copy, reproduce, distribute, or modify any part of the Services without prior written consent.
  • Interfere with or disrupt the security, integrity, or performance of the Services.
  • Use automated tools (e.g., bots, crawlers, or scrapers) to access our platform without authorization.
  • Use OneUpAI materials, software, or training content to build or train competing systems.

We may suspend or terminate access if we believe your use violates these Terms or applicable law.

3. Accounts and Subscriptions

Certain Services require registration. You agree to:

  • Provide accurate and current information.
  • Keep your login credentials secure.
  • Accept responsibility for all activities under your account.

For paid Services, subscription terms and pricing will be displayed at checkout.

4. Intellectual Property

All content, trademarks, logos, videos, graphics, and software available through the Services are the property of OneUpAI or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal or business use. You may not resell, copy, or distribute OneUpAI materials without express written consent.

5. User Content

By submitting content (e.g., feedback, assignments, AI inputs, or messages), you grant OneUpAI a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for operational and educational purposes. You retain ownership of your content.

You agree that your content will not:

  • Violate the rights of others,
  • Contain harmful, offensive, or illegal material, or
  • Disrupt the normal operation of the Services.

6. AI Usage and Data Policy

Our Services may include access to AI-driven tools and automated systems. By using them, you acknowledge that:

  • AI outputs are generated algorithmically and may not always be accurate, complete, or appropriate for every use case.
  • You are responsible for reviewing and validating any AI-generated output before relying on it.
  • We may log anonymized user inputs and interactions to improve system performance and reliability.

We do not sell, share, or use your proprietary data for model training outside of our internal, anonymized system-improvement processes.

7. Refund and Cancellation Policy

We want you to be fully satisfied with your experience.

Refunds:

If you are not satisfied with your purchase, you may request a full refund within 7 days of your initial payment. Refunds apply only to first-time purchases of new subscriptions or courses, not renewals or previously refunded transactions.

Cancellations:

You may cancel your subscription at any time through your account dashboard or by contacting support. Upon cancellation, your access will continue until the end of the current billing period, and no further charges will occur. We do not prorate partial-month refunds.

To request a refund or cancellation, please email billing@oneupai.com with your account details.

8. Third-Party Services

Our Services may include links or integrations with third-party websites, APIs, or payment processors. We are not responsible for their content, policies, or practices. Accessing third-party services is at your own risk and subject to their terms.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

  • Accuracy, completeness, or reliability of content or AI-generated outputs,
  • Continuous, error-free operation, or
  • Fitness for a particular purpose.

Use of our Services is at your own discretion and risk.

10. Limitation of Liability

To the fullest extent permitted by law, OneUpAI, its affiliates, officers, and employees are not liable for:

  • Any indirect, incidental, special, consequential, or punitive damages,
  • Loss of profits, data, or goodwill,
  • Or any claim exceeding the amount paid by you in the 12 months prior to the event giving rise to liability.

11. Indemnification

You agree to defend, indemnify, and hold harmless OneUpAI, its officers, employees, and affiliates from any claims, damages, or liabilities arising out of your:

  • Use of the Services,
  • Violation of these Terms, or
  • Infringement of any third-party rights.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without cause. Upon termination, your right to use the Services immediately ceases, but sections related to Intellectual Property, Liability, and Indemnification will survive.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict of law principles. Any disputes will be resolved exclusively in the courts of Wake County, North Carolina.

14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated "Last Updated" date. Your continued use of the Services constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms or your account, please contact:

OneUpAI

Email: support@oneupai.com

Billing: billing@oneupai.com

Website: www.oneupai.com

Address: 4030 Wake Forest Road, STE 349 Raleigh, NC 27609

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